Frequently Asked Questions
Find answers to common questions about Memories of Pets. If you need more help, contact us!
Welcome to a cherished space dedicated to honoring your beloved companion. Here, memories bloom like flowers in a garden - each detail of your pet's beautiful life lovingly preserved and displayed alongside their photo, celebrating the precious time from their first day with us to their final peaceful moments.
This special sanctuary holds your treasured photographs in a gallery of moments frozen in time. Light a gentle candle to keep their memory glowing bright, and share or read heartfelt messages and remembrances from all those whose lives were touched by your faithful friend's love. Every tribute adds another brushstroke to the portrait of a life that brought so much joy and companionship to our world.
This special sanctuary holds your treasured photographs in a gallery of moments frozen in time. Light a gentle candle to keep their memory glowing bright, and share or read heartfelt messages and remembrances from all those whose lives were touched by your faithful friend's love. Every tribute adds another brushstroke to the portrait of a life that brought so much joy and companionship to our world.
Only the minimum details about you and your pets required for the site to function will be stored.
We take your privacy seriously. Your personal information stays private and protected with us – we will never sell, share, or give away any information that could identify you to other companies or organizations unless required by law.
More details can be found in the Privacy Policy (this page will open in a new window).
We take your privacy seriously. Your personal information stays private and protected with us – we will never sell, share, or give away any information that could identify you to other companies or organizations unless required by law.
More details can be found in the Privacy Policy (this page will open in a new window).
Please review the End User License Agreement (EULA). This page will open in a new window.
Never!
Yes! The only caveat is that if the site is down for maintenance, or there is a bug in the code that prevents normal operations. Either way, we will do our best to have any changes (planned or unplanned) be as least disruptive as possible.
We take a multi-layered approach to protecting your data. Infrastructure and data are stored in cloud provider data centres, and secured through enterprise-grade firewalls, network segmentation, and continuous security monitoring. All data is encrypted both in transit using industry-standard TLS 1.3 protocols, and at rest using AES-256 encryption. We enforce strict access controls through role-based authentication and regular security audits. Our databases are backed up regularly, protecting against data loss. Database backups are also encrypted and tested.
While we implement these comprehensive security measures, we recommend you do not store sensitive personal information such as:
This approach helps maintain an additional layer of security for your most sensitive personal data.
While we implement these comprehensive security measures, we recommend you do not store sensitive personal information such as:
- Financial account details
- Precise location data
- Government identification numbers
- Other information that could be used to determine your exact identity or location
This approach helps maintain an additional layer of security for your most sensitive personal data.
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